Last Updated: August 13, 2026
Taste of Punjab (“Taste of Punjab,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, communicate with us through WhatsApp, Instagram, Facebook, or other platforms, or place an order with us.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Your name
- Phone number
- Email address
- Delivery address
- Order details
- Food preferences or requests
- Information you provide when communicating with our team or AI assistant
- Other information necessary to process and fulfill your order
When you visit our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.
2. Orders and AI-Assisted Communications
Taste of Punjab may use an automated AI assistant to communicate with customers through WhatsApp and other supported communication channels.
Our AI assistant may help:
- Answer questions about our menu and services
- Collect order information
- Collect delivery details
- Assist with customer inquiries
- Help coordinate orders and deliveries
- Provide general information about our services
Information you provide during these conversations may be processed and stored as necessary to respond to your request and provide our services.
AI-assisted responses may not always be perfect. Customers may request assistance from a human representative when available.
3. WhatsApp, Instagram and Facebook
Customers may communicate with Taste of Punjab through third-party platforms including WhatsApp, Instagram, and Facebook.
Information shared through these platforms may be processed by both Taste of Punjab and the applicable platform provider. Your use of these platforms is also subject to their respective terms and privacy policies.
4. How We Use Your Information
We may use collected information to:
- Process and fulfill food orders
- Arrange deliveries
- Communicate with customers
- Respond to questions and requests
- Provide customer support
- Improve our food, services, website, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
5. Sharing Information
We may share information when reasonably necessary with service providers that help us operate our business, including technology providers, communication platforms, payment processors, delivery providers, hosting providers, and other business service providers.
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.
We do not sell your personal information for monetary consideration.
6. Payment Information
Where payments are processed through third-party payment providers, your payment information may be handled directly by those providers.
Taste of Punjab does not intend to store complete payment card information on its own systems.
7. Food Allergies and Dietary Information
If you provide information about allergies, dietary restrictions, or food preferences, we may use that information to help process your request.
However, providing allergy or dietary information does not guarantee that food will be completely free from allergens or cross-contact.
Customers with serious food allergies should contact us before placing an order.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand usage, improve performance, and provide functionality.
Please see our Cookie Policy for additional information.
9. Data Security
We take reasonable measures to protect the information we collect.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Data Retention
We may retain customer information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
11. Your Privacy Rights
Depending on applicable California or other privacy laws, you may have certain rights regarding your personal information.
These may include the right to request access to, correction of, or deletion of certain personal information.
To make a privacy request, contact us using the contact information provided on our website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For privacy-related questions or requests, contact:
Taste of Punjab
Email: info@tasteofpunjab.us
California, USA